Refund policy

At SKYN CODE, due to the hygienic and personal nature of skincare products, all sales are final and we do not accept returns or exchanges once an order has been delivered.

This policy is in place to protect the safety, quality, and integrity of our products for all customers.

Damaged or Incorrect Items
If your order arrives damaged, defective, leaking, or incorrect, please contact us within 48 hours of delivery at [your email address] with:
- Your order number
- Clear photos of the damaged item(s)
- Photos of the packaging

Once reviewed, we will gladly offer:
- A replacement product, or
- A refund/store credit where applicable

Please note that we cannot accept claims submitted after 48 hours of delivery.

By purchasing from SKYN CODE, you agree to this return policy.